Japan Airlines (JAL) joins worldwide trend to offer air passengers a COVID-19 coverage.
JAL will provide a new service called JAL COVID-19 Cover, as part of its program to support passengers during the global pandemic.
The new service will be provided in cooperation with Allianz Travel insurance company. It includes coverage of up to €150,000 in total medical costs resulting from the initial COVID-19 testing fee and subsequent medical treatment for those that test positive during their travels.
Additional coverage for isolation costs and repatriation is also included for those requiring such after a positive diagnosis. A global 24-hour support line in English and Japanese will also be available to assist customers. Services will be offered from December 23.
“We hope this coverage will provide reassurance to those that need to travel today,” said Hideo Ninomiya, managing executive officer of passenger sales, Japan Airlines.